The most common question any waste collection business answers is some version of "is it my pickup day?" Reminder emails help, but the place most people actually plan their week is their calendar. With stopSuite, your customers can put every pickup right there, and it keeps itself current.

One Click to Add Pickups to Any Calendar

Turn on Pickup Calendar Subscriptions and every customer sees an Add Your Pickups to Your Calendar card under the service calendar in their customer portal. One click gives them a private calendar link with Add to Google Calendar and Add to Apple Calendar buttons. The same link works in Outlook, and in smart home dashboards like Home Assistant for the customer who wants the kitchen display to say "bins out tonight."

A Schedule That Updates Itself

This is a live subscription, not a one-time download. The calendar follows the customer's actual service schedule:

  • Skipped pickups drop off when a customer skips a week.

  • Moved pickups move, so a holiday shift or a route change shows up on its own.

  • Multi-location customers see which location each pickup is for.

  • Private by design: each link holds only that customer's own pickup dates and services, and a Reset Link button retires an old link if it was ever shared by mistake.

Fewer "did I miss my day?" calls, fewer bins left at the house, and a compost pickup or trash hauling service that feels as organized as it is.

Also New: Turn a Waitlist Into Paying Customers

Launching in a new neighborhood? When someone enters an address in an area you are still pre-registering, stopSuite now walks them through a Join the Waitlist step that collects their name, phone and any questions you set. When the area opens, a Start Service button in a single email signs each person in and drops them straight on the plan picker, with no password reset standing between them and their first pickup.

Also New: Leads From Your Own Website Forms

Businesses with a custom-built contact or quote form can now send submissions straight into the stopSuite lead pipeline through the client API. Repeat submissions update the open lead instead of creating duplicates.

See how stopSuite's route management software serves waste collection and compost collection businesses from signup to every pickup after.