Compost pickup and waste collection businesses sell more than a subscription. Compostable bags, extra bins, finished compost, one-time pickups: the shop inside the stopSuite customer portal lets your customers buy all of it from the same account they use to manage service. Like every online store, some carts get filled and forgotten. stopSuite now brings those customers back automatically.
Abandoned Cart Reminder Emails
Turn on abandoned cart emails and stopSuite watches for carts filled but never checked out. Choose how many days a cart must sit untouched, from one to thirty, then write the subject and message in your own voice. Below your message, the email lists what is still waiting in the cart, with product photos, matching your order confirmation emails.
The rules are built to be polite rather than pushy:
One reminder per cart. Adjusting quantities never earns a second email. Only an emptied cart with something new added starts the clock again.
Customers mid-checkout are left alone. Anyone who opened the payment page in the last day is not nagged.
Only purchasable items are shown. Sold out or expired products are dropped, and if nothing buyable remains, no email goes out.
Reminders send hourly on their own, and the feature stays off until you enable it.
More Control Over Your Shop
More shop upgrades landed this week. Drag product categories into the order you want in the portal shop and your public shops. Each product can use its own wording, so a bin swap reads as a collection instead of a delivery, and can set its own out of stock message. Public shops can offer free items that check out without a payment step, handy for starter kits and sign-up incentives.
Also New This Week
Pay and resume service in one step. When a customer whose subscription lapsed pays a past due invoice from your reminder email, the pay page can ask if they want service back. One click and service resumes automatically once every past due invoice is paid.
A weighted sales pipeline. Every lead stage carries a win probability and every lead a potential value, so your Leads list totals your real pipeline. A $100 a month lead in a 50% stage counts as $50.
stopSuite is route management software for compost collection and waste collection businesses. Routing, billing, the customer portal, and the online shop run as one system.